Effective Date: July 15, 2026

At dtv.life, we are committed to providing quality products and services. Please read our Refund Policy carefully before making a purchase.

No Refund Policy

All sales made through dtv.life are final.

Due to the nature of our products and services, including electronic devices, one-time activation products, subscriptions, and digital services, we do not offer refunds, returns, exchanges, or cancellations once an order has been placed and processed.

By placing an order on dtv.life, you acknowledge and agree to this Refund Policy.

Electronics Products

Electronic products sold through dtv.life are thoroughly inspected before shipment. We do not accept returns or provide refunds for:

  • Buyer remorse.
  • Incorrect purchases made by the customer.
  • Compatibility issues not disclosed before purchase.
  • Products that have been opened, used, or activated.
  • Minor cosmetic imperfections that do not affect functionality.

One-Time Activation Products

Products and services involving one-time activation, account setup, or digital provisioning are non-refundable once delivered or activated.

This includes, but is not limited to:

  • Activation services.
  • Digital subscriptions.
  • One-time service fees.
  • Setup and installation charges.

Damaged or Incorrect Items

If you receive a product that is physically damaged during shipping or receive an incorrect item, you must notify us within 48 hours of delivery by contacting our support team.

To process such claims, customers may be required to provide:

  • Order Number
  • Photos of the damaged product
  • Photos of the shipping packaging
  • A description of the issue

Claims submitted after 48 hours may not be eligible for review.

Chargebacks

Customers agree not to initiate chargebacks or payment disputes for products or services received as described. Any fraudulent chargebacks may be disputed with supporting documentation, including order records, shipping confirmations, and customer communications.

Policy Updates

We reserve the right to modify or update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Refund Policy, please contact us:

By purchasing products or services from dtv.life, you acknowledge that you have read, understood, and agreed to this Refund Policy.